Technology that works, explained like a person would. True(ish) stories from the helpdesk, with the names changed, the cables tangled and one moth acquitted.
Helpdesk timeline
Follow the whole saga down the line. Search by symptom or suspect, filter by category, and open any ticket for its full incident timeline.
No tickets match. Have you tried turning your search off and on again?
Hall of fame (or shame)
The tickets that had grown adults pacing the kitchen and Googling 'is it normal to...'.
Behind the desk
Every day is different. Every day is also exactly the same.
Our story
The short, slightly dramatic history of Vision Tech.